Sagility is hiring a remote Customer Service Representative to support members and patients for leading healthcare organizations. In this work-from-home role, you’ll handle high-volume inbound calls, respond to benefit and claim inquiries, document interactions accurately, and escalate complex issues as needed. You’ll use multiple computer systems, follow HIPAA and quality guidelines, and meet performance metrics for accuracy, empathy, and call resolution. Sagility offers a collaborative, mission-driven culture focused on improving health outcomes through data, technology, and compassionate service while growing your career in healthcare support.
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